It’s not enough to simply schedule social media content in advance, then forget about it and wait for the sales to come rolling in. Your customers, returning and potential, need more. As we always say, social media was made to be social!
There’s little point creating amazing content that invites engagement from your target audience if you’re not ready and waiting to carry on the conversation. With more and more people shopping or approaching businesses online, social media has become the first point of contact with customers for many brands.
Whether your customers have burning questions about your products or services, are recommending you to a friend, or simply want to chat about your latest post, taking too long to reply (or worse yet, not replying at all) can really damage your brand.
This is where our Community Management service comes in. We have a dedicated member of the Oh So Social team focusing on community engagement for our clients who will be social on your behalf, as well as helping build a community and manage the reputation for your brand. This service is available across all social networks, including Facebook Groups, which saves our clients hours each day that is now better spent focusing on their businesses.
But this valuable time-saving service is not just replying to the messages your social accounts receive daily; we go a step further. Our Community Management Executive actively seeks opportunities for your brand to engage with other relevant accounts to increase brand awareness, as well as creating Instagram and Facebook Stories to encourage more interaction from your followers. All of this adds up to an engaged community for your business on social.
This service is included with our Social Media Management packages or can be taken as a standalone offering to help you save time when managing your own social media marketing. Plus, add in our Out of Hours service to ensure you never miss an important message. Just get in touch with our team to discuss the best options for your business.
Social media management the way it should be. Content creation, community management, brand management and so much more.Find out more
Not sure where to start? Let us help you with a full social media strategy, strategic guidance and support, or a social media audit.Find out more
Performance social media advertising. We can help you find and target your ideal customers increasing sales and brand awareness.Find out more
Oh So Social offers a range of training options to suit individuals or organisations wishing to boost their social media knowledge.Find out more
Brand management, content creation, customer service and social media management day and night. With our Out of Hours service, we're online evenings, weekends and bank holidays so you don't have to be.Find out more
Are you a marketing agency looking to offer more services? Or do you need the help of an expert social media manager? We've worked with agencies around the world to help increase their offering.Find out more
Sometimes we all need a little help and your social media is no different. If you or your team need the reassurance and advice of a social media expert, our Support Service is just what you need.Find out more
Have a real social media expert speak at your next event. Oh So Social founder Katherine can share a wealth of knowledge and experience, with talks covering the ins and outs of social media, as well as inspiring fellow entrepreneurs with her journey.Find out more
Put the social back into social media and save time whilst doing it. Our Community Management service manages brand reputation and creates an engaged audience for your business.Find out more